How to fix iOS 7 glitches

Since iOS 7 was once launched on Sept. 18, greater than two-thirds of iOS customers have upgraded to Apple’s new cell working gadget, which offered a brand new interface and a slew of recent options. And whilst maximum customers appear proud of the replace, there were a couple of chronic issues.

Among the problems most generally reported is a Lockscreen safety flaw recognized via Germany’s Chaos Computer Club. Apple mounted that downside inside of days, however there have additionally been lawsuits that iOS 7 drains battery existence, the keyboard lags and there is a subject matter with iMessage.

These glitches do not undermine the truth that the iOS 7 release has in large part been a large good fortune: It has already been followed via 69.2% of iOS customers, in accordance to Mixpanel Trends, leaving 27% with iOS 6 and simply 3.74% nonetheless the use of the two-year previous iOS 5. That huge and rapid deployment is exclusive within the fashionable cell trade.

Moving to squash problems virtually as temporarily as they display up, Apple has already launched two upgrades — iOS 7.0.1 and 7.0.2 — and 7.0.Three is already in building. The corporate additionally prompt affected customers to discover its on-line troubleshooting paperwork or touch AppleHandle lend a hand.

Apple has additionally been prepared to recognize issues, confirming to Computerworld, as an example, that iMessages will on occasion now not ship messages as soon as iOS 7 is put in. An Apple spokesman advised Computerworld: “We are conscious about a subject matter that is affecting a fragment of a % of our iMessage customers, and we will be able to have a fix to be had in an upcoming instrument replace… We express regret for any inconvenience this reasons impacted customers.”

Although some customers have argued that Apple must have behind schedule unencumber of iOS 7 to steer clear of such issues, it isn’t peculiar for flaws to display up in a brand new unencumber, given the complexity of a instrument improve for thousands and thousands of units.

“Mobile instrument is so complicated at the present time, a couple of insects at release is to be anticipated for any smartphone or pill seller,” mentioned Neil Mawston, govt director at Strategy Analytics. “The iOS 7 replace is a rather main revision of the working gadget and consumer interface, so it is inevitable a couple of insects will slip in the course of the web all the way through the primary segment of release.”

Even so, it will be significant that Apple display it is responding to any recognized flaws, Mawston mentioned. “Apple fanatics are a faithful and forgiving bunch, so Apple has time to fix the insects in iOS 7. But after the Maps mislaunch ultimate 12 months and a moderately buggy iOS 7 release this 12 months, Apple will have to be very cautious that it does now not tarnish its well-known logo and achieve a name for suboptimal instrument building.”

Apple’s Maps release changed into an iconic second for the corporate: Poor Maps efficiency led to a public apology via Apple CEO Tim Cook and the firing of senior iOS govt, Scott Forstall.

The two iOS 7 updates already offered recommend the corporate desires to steer clear of sinking underneath a sea of glitches.

Not everybody has been suffering from glitches; for lots of customers the improve has been trouble-free. For those that have had problems, now we have assembled a couple of pointers that are meant to lend a hand maximum customers care for essentially the most repeatedly reported issues.

To reset an iOS 7 software, pass to Settings –> General –> Reset.

First steps

If your iOS gadget encounters efficiency glitches — the OS turns out sluggish, as an example — there are 3 fundamental steps any consumer must check out: Restart, Reset or Restore. (This is identical to what you’ll do on a Windows PC or Mac after a big improve.) As at all times, it is excellent to have a up to date backup of your information and apps so you’ll repair the entirety down the street if you want to.

A restart is modest: Switch your software off (hang down the ability button till you get the pink “slide to energy off” bar, then swipe). After it powers down, hang the ability transfer till the software restarts. This can regularly fix minor issues of iOS 7 or a specific app.

To reset a tool, pass to Settings –> General –> Reset. You’ll see six choices. The first one, Reset All Settings, helps to keep all of your media and different information intact — despite the fact that you can want to re-enter a few of your settings after taking this step.

The ultimate choice is extra time eating: Restore the software completely. (For this you certainly need to have a up to date backup, both to iCloud or to your laptop the use of iTunes.) Connect your software to iTunes. You’ll in finding the Restore choice within the best pane throughout the Summary view. Restore mainly takes your software again to its manufacturing facility default situation. You can then repair you information and apps from the backup, or if you wish to have to be meticulous, upload again your apps and knowledge piecemeal.

How to fix Messages

Symptom: When sending a message, customers see the standing bar get caught sooner than the message is shipped; messages can take hours to undergo or the message does not get despatched in any respect. If that is you, do this fix:

Steps to scale back battery drain

Symptom: iOS 7 turns out extra energy hungry than iOS 6. Here are a couple of particular pointers that may lend a hand scale back battery drain.

  • Turn off the three-D parallax impact: Settings –> General –> Accessibility –> Reduce Motion.
  • Disable background app refresh for non-essential apps via going to Settings –> General –> Background App Refresh and toggling particular person switches to off.
  • Disable Notifications from apps you don’t want via going to Settings –> Notification Center and deselecting the apps you do not want sending notifications. To forestall an app from sending notifications, faucet Edit and search for the three-line icon that looks to the proper of the app. Select the app icon with a faucet, press down and you’ll shift it from one checklist to the opposite.
  • Turn off AirDrop: Toggle this to off the use of Control Center.

A tip to scale back keyboard lag

Symptom: There is a noticeable prolong between textual content enter the use of the digital keyboard and its look onscreen.

This fix turns out to paintings for some customers: Go to Settings –> iCloud and switch off Documents & Data.

Another urged restore is to navigate to Settings –> General –> Reset after which make a selection Reset All Settings.

Wi-Fi and Bluetooth issues

Symptom: Some customers have reported issues the use of Wi-Fi and Bluetooth after the iOS 7 replace. These might seem grayed-out in Settings and may not toggle again on. Or in case you do transfer them on, they transfer themselves off once more.

A handy guide a rough answer is to restart your iPhone and your Wi-Fi router. If this does not completely fix the issue, further tips from Apple’s Discussion Forums come with: Put the iPhone into Airplane mode and reset your community settings (pass to Settings –> General –> Reset –> Reset Network Settings). After that is achieved, flip off Airplane mode.

Motion illness (sure, movement illness)

Symptom: There have been early studies that some customers skilled movement illness signs whilst getting accustomed to iOS 7’s new parallax impact. That’s the impact that looks to make the background symbol transfer independently of the app icons floating on a special digital aircraft. It’s maximum noticeable while you tilt the software whilst having a look on the house display. (Note: Older units just like the iPhone four wouldn’t have this feature.)

If you navigate to Settings –> General –> Accessibility, you’ll choose between a number of choices that may lend a hand alleviate any movement illness from iOS 7.

If iOS 7 is making you nauseous, you’ll reduce the parallax downside simply:

First, check out the Accessibility choices (navigate to Settings, then General to get to it) and make a choice Reduce Motion.

If that is not sufficient, in the similar position — Accessibility — you’ll make a choice Increase Contrast to make textual content more straightforward to learn.

Finally, in case you navigate to Settings after which make a selection Wallpapers & Brightness, make sure that to make a selection a Stills symbol as your background wallpaper.

What to do if iTunes crashes or fails to release

Symptom: Some customers are discovering the iTunes app fails to release, or crashes when they are trying to open it.

Open the Music app and faucet Store within the higher left nook. iTunes must open up. In the longer term, the app must release accurately. (Some iOS 7 customers have discovered that this downside creeps up once more, so the fix might not be everlasting.)

One possible remedy for iTunes crashes is to make sure that it isn’t open within the background (open the multi-tasking view and swipe the iTunes app to the highest of the display), then signal out and signal again in together with your Apple ID.

The different urged fix for iTunes problems is to sign off and again in together with your Apple ID:

Freezes and frozen start-ups

Symptom: If your software does not birth up or suffers from sudden freezing in commonplace use, those 3 fundamental steps must lend a hand.

You can first check out a “laborious” restart: Hold the ability button and the Home button on the similar time till the Apple brand seems and the software restarts.

You can repair the software, as already described above.

Or in case your software will get caught at the Apple brand and may not restart in any respect, attach your software to iTunes and restart it there. While the software begins up, proceed to press the Home button till a conversation field seems in iTunes that claims: “iTunes has detected a (software) in restoration mode. You will have to repair this (software) sooner than it may be used with iTunes.”

You then make a choice the software within the left hand column of iTunes, make a selection Summary, then Restore.

If none of the following tips is helping together with your downside, discover those further assets: the Apple dialogue boards, Apple’s strengthen pages, or Computerworld’s AppleHolic weblog.

Jonny Evans is a Computerworld blogger who has been writing about Apple since 1999.

Read extra about ios in Computerworld’s iOS Topic Center.

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