How to recover Facebook account when you cant login

Do you have trouble logging into Facebook? You may face login issues if you have forgotten your Facebook credentials or if someone has hacked your account. Thankfully Facebook offers several recovery options in such cases. In this article, we explain multiple ways to recover Facebook account when you fail to login. 

Make sure you are not logged-in to Facebook on other devices 

The first and foremost thing to do when you can’t log in to Facebook is to check if you have an active Facebook session on some other devices. Say you are logged off from Facebook on your phone but the Facebook account is still logged in on your other devices like a desktop. If Facebook is active in some other device it is easy for you to recover the Facebook account. In this case, all you have to do is to find out the device on which the Facebook account is active and manually change the Facebook password from the privacy settings. 

Follow the below steps if you have an active Facebook session on one of your devices. 

  • On your device which has an active Facebook session, navigate to Settings.
  • Click Security and Login from the menu. 
  • Scroll down and find the option Login.
Security and Login
  • Click Edit button next to Change password. Set a strong password. 
  • If you can’t remember the current Facebook password, reset the password by clicking the option Forgotten your password. Give your email address or phone number here to reset. 
  • On the same page, scroll down and find the option Where you’re logged in.
  • Click Logout of all sessions to log out from all the devices except the current one. 
Logout of all sessions

Once done you can login to your Facebook with your new password.  

Login with Facebook’s default account Recovery options

If you cant login to Facebook and you don’t find any active Facebook account session on other devices, possibly the default recovery options should help.

  • On your device go to Facebook and in the login page click Forgotten account in the upper corner of the page. 
  • Find Your Account window pops up. Here enter your email address or phone number to search for your account. 
Find Your Account
  • If the email or phone number you entered is connected to Facebook you will receive a confirmation code. 
  • Now Reset the password and try to login Facebook. 
  • Alternatively, you can enter your username in the Find your Account window.
  • Scroll to search your profile from the list and click This is My Account next to your profile picture.
  • Now reset the password and try to log Facebook back in.

If this fails proceed to the next method to recover your Facebook account.

Recover Facebook account using Trusted contacts  

If you had activated  Trusted contacts earlier, it is quite easy to recover the account using the Trusted contacts when you forget your credentials. If you don’t have access to the email address or phone number connected to Facebook for recovery, this method comes to rescue provided you had set the trusted contacts earlier. Follow the below steps to recover the Facebook account using Trusted contacts. 

  • On your device go to Facebook and in the login page click Forgotten account in the upper corner of the page. 
  • In the Reset your password window, click the option No longer have access to these? 
Reset your password
  • Next, enter the new email address or phone number which you have access and click the continue button.
  • Now in the Reveal your Trusted Contacts window, type the full name of one of your trusted contact. 
  • Your friend will now receive a recovery code in the special link which you need to enter to log back into Facebook. 

Conclusion

You may face login issues if you have forgotten your Facebook account credentials or if someone has hacked your account. As a safety measure, we recommend you to set up two-factor authentication on Facebook. 

For more tips, check out Instagram Screenshot Notification:How does it work?.

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